COVID-19 Safety Cleaning Services

Bertina Cleaning has been closely following the provincial safety guidelines to ensure the health and safety of our employees and clients during COVID-19. 

For your protection and the protection of our staff, we have created an extensive new policy list that will be followed for every home cleaning appointment moving forward. 

Customer COVID Policies:

• Customers may be home during the clean. We ask that you continue to respect social distancing guidelines. 
• Masks are no longer required to be worn by customers or staff. However, if you would like our staff to wear masks, please let us know and we will happily do so!
•  If you or any family members are not feeling well or are showing any signs of Covid-19 including: coughing, runny nose or has a fever, we ask that you cancel or reschedule your service. We do not charge cancellation fees. 
• Customers will be screened for risks prior to initial service.  You must inform us if anyone in your home has Covid-19, has been in contact with someone that has Covid-19 or if you have travelled outside of Canada in the last 14 days.

Vaccinations:

• All Bertina employees have received their full set of doses of the Covid-19 vaccine.

Employee COVID Policies: 

• While masks are no longer mandated to be worn, some of our staff may still wish to wear a mask while servicing your home. 
• All employees have the Covid-Alert app installed and active on their phones at all times.
• All employees will be monitored for symptoms. If symptoms are present, employees will quarantine for at least 14 days, or until a negative COVID-19 test occurs. 
• Outside of your home, we will  prepare fresh masks, glove, and hand sanitizer prior to entry, as well as gather your freshly and thoroughly disinfected cleaning equipment and supplies.
• Products, equipment and PPE will be discarded after each service, and replaced for the next service.

We look forward to working together to ensure both our customers and our staff remain healthy, while enjoying our services once again. We have missed you! 

We are continuing to monitor statements from public health officials, and are prepared to revise policies if need be. 

For any questions about our new policies, or to book a service/estimate, please call the office at 613-71-CLEAN (712-5326)